Product & Technical Specifications

Q1: What types of LED lighting products do you manufacture?

We specialize in three main categories:

Downlights (recessed/surface-mounted, fixed/adjustable, round/square)

Track Lights (magnetic rail, spotlight modules)

Linear Lights (aluminum profiles, flexible LED strips, seamless connectivity)
Q2: What color temperature (CCT) and CRI options do you offer?

CCT: 2700K–6500K (custom options available)

CRI: Standard (≥80) / High-end (≥90 for commercial use)

Smart Lighting: tunable light with scene control
Q3: Are your lights compatible with smart controls?

Yes! We support:

Protocols: DALI, 0-10V, Zigbee, Tuya Smart

Quality & Certifications (Expanded Section)

Q4: What international certifications do your products hold?

Mandatory EU Certifications:

LVD: EN 60598-1 (Electrical Safety)

EMC: EN 62493 (EMF), EN 61000-3-2 (Harmonics)

Global Approvals: CE, RoHS, SAA

IP Ratings: IP65 downlights (bathroom/outdoor) / IP54 /IP44/IP20
Q5: What is the lifespan of your LED lights?

Downlights & Track Lights: 50,000 hours (L70 standard)

Linear Lights: 30,000–50,000 hours (varies by cooling design)

Q6: Do you accept custom orders?

We offer full customization:

Dimensions: Length (linear lights/magnetic track rail)/Wattage(track lights/downlight)

CCT: 2700K–6500K (custom options available)

Optics: Beam angles (15°–120°), anti-glare options

CRI: Standard (≥80) / High-end (≥90 for commercial use)

Color: Reflective cup and casing

Packaging: OEM branding, retail-ready boxes
Q7: What is your minimum order quantity (MOQ)?

Standard products: 50pcs per model

Customized orders: 500pcs (negotiable for long-term partners)
Q8: What is your production lead time?

Standard product: Shipped in 7–15 days

Custom projects: 15–25 days

Q9: What shipping methods do you support?

Small orders: DHL/FedEx (3–5 days delivery)

Bulk orders: Sea freight FCL/LCL (door-to-door service available)
Q10: What payment terms do you accept?

New clients: 30% deposit + T/T balance

Repeat clients: LC/OA/DP terms

Samples: Full payment via PayPal

Q11: What is your warranty policy?

Warranty: 5 years (downlights/track lights) / 3 years (linear lights)

Coverage: 1:1 replacement (excludes physical damage)
Q12: Can you provide lighting design assistance?

Yes! We offer:

CAD layouts: Lighting plans + circuit diagrams

Dialux simulations: Lux-level renderings

Installation support: Video guides + remote troubleshooting